Privacy Practices in Connecticut
Last Updated: 10/26/2026
Details you share when requesting pest service
Last updated: October 2026
When you contact Connecticut Pest Solutions, we may collect your name, phone number, email address, and the service location you provide. We also receive details you include in a form or share during a call, such as the pest you have noticed, where activity is occurring, and any access instructions for your property.
If you book a visit, we may record your preferred appointment time, service history, and related scheduling notes. Please avoid sending sensitive personal information that is not needed to arrange pest service.
Our website may collect basic technical and usage details, such as browser type, pages viewed, and general interaction data. This information can help us understand how visitors use the site and identify technical issues. The information collected depends on how you contact us and use our website.
How customer details support your service
We use the information you provide to respond to questions, assess your pest concern, arrange appointments, and deliver requested services at the address you give us. Contact details let our team confirm visit times, share service updates, and answer follow-up questions. Appointment and service records also help us understand what work was requested and keep our customer records accurate.
Where applicable, payment information is handled to process charges for services. We may also use contact details to send service reminders or information related to an active appointment. You can contact us if you do not want nonessential reminders.
Website usage information helps us review site performance and improve its basic operation. Connecticut Pest Solutions does not sell customer personal information. We use information for the purposes described here and do not use it to create unrelated advertising profiles.
Outside services that help run our website
Connecticut Pest Solutions may rely on third-party tools for tasks such as appointment scheduling, payment processing, and website analytics. These providers may handle information needed to perform their specific function, such as appointment details or transaction data. We do not name a particular provider here because the tools used may change over time.
A provider’s handling of information is governed by its own privacy terms and practices. We encourage you to review those terms when using a scheduling or payment feature. We expect service providers to use information for the work they perform on our behalf, rather than for unrelated purposes.
This site may also link to websites or services operated by others. Their privacy practices are outside our control, so check their policies before sharing personal details. If you have questions about how information is handled by Connecticut Pest Solutions, contact us using the details in the section below.
Cookies used for site function and measurement
Our website may use cookies or similar browser storage to support basic functions and understand general site activity. These tools can help pages work as expected and provide aggregated analytics, such as which pages visitors view or whether a page has a technical issue. Analytics information is used to assess website use, not to identify you personally.
We do not use cookies for advertising tracking. You can adjust your browser settings to block or remove cookies. If you do, some website features may not work as intended, though you can still contact Connecticut Pest Solutions by phone or email.
Cookie settings vary by browser, and changes usually apply only to that browser and device. Clearing stored cookies may remove saved preferences. This policy describes our website’s basic functionality and analytics use; it does not control cookies set by unrelated websites you may visit through an external link.
How long we keep customer records
We retain service records for as long as needed to manage customer relationships, document work performed, and address applicable warranty or compliance needs. The period depends on the type of record and the reason it was collected. Appointment and service details may remain in our files after a visit so we can answer questions about that work.
Information submitted through a form is generally kept while we respond to the request and resolve any related follow-up. Once information is no longer needed for these purposes, we may delete it or remove details that identify you, subject to applicable recordkeeping requirements.
You may ask us to delete personal information. We will review the request and explain if certain records must be retained for a legitimate business or legal reason. Deleting information from our active records may not immediately remove copies held in routine backups.
Request access, a correction, or deletion
You may contact Connecticut Pest Solutions to ask what personal information we hold about you, request a correction, or ask us to delete information. Please include enough detail for us to understand your request and locate the relevant records.
We may need to confirm your identity before making a change or sharing information. Some records may need to be kept for service, warranty, compliance, or other applicable business requirements.
For privacy questions or a request, call (877) 729-2528 or email info@connecticutpestsolutions.top. You may also write to Connecticut Pest Solutions at City Place I, 185 Asylum St, Hartford, CT.
We will review your message and respond as appropriate. If your contact details change, please let us know so we can direct any reply to you.