Service Terms in Connecticut

Last updated: October 2026

Our General Pest Control work addresses common pest concerns identified in the service agreement, such as inspection, pest identification, and treatment for agreed target pests. The written estimate or service record describes the areas, methods, and products included.

Exclusions may include pests or locations not listed, structural repairs, sanitation or moisture correction, wildlife removal, and specialized treatments unless we approve them in a separate written agreement. We will explain when a concern falls outside the agreed scope.

Pesticides are used only as allowed by their labeling and applicable law. Applicators must meet Connecticut certification requirements under Connecticut General Statutes § 22a-54, and products must be registered as required by § 22a-61.

The United States Environmental Protection Agency (EPA) Worker Protection Standard, 40 CFR Part 170, applies when relevant; pesticide container and disposal rules under 40 CFR Part 165 also apply. We follow applicable OSHA Hazard Communication Standard requirements, 29 CFR 1910.1200, and relevant guidance or requirements of the Connecticut Department of Energy and Environmental Protection, Department of Consumer Protection, and Department of Public Health.

An estimate describes the work and price we understand you have requested, based on the information available and any inspection performed. It may identify target pests, service areas, treatment methods, and any stated limits.

If inspection reveals conditions that could change the work, we will explain the proposed change and its cost before proceeding. An estimate is not approval for work outside its described scope.

You authorize service by accepting the estimate or otherwise confirming the appointment and scope. Payment is due according to the timing stated in your estimate, invoice, or service agreement.

We do not promise a particular payment schedule unless it is provided to you in writing. Please raise billing questions promptly and include the service date and invoice details so we can review them.

Additional work requires your approval before it is performed, and any revised charge will be communicated for acceptance. No price, financing option, or payment term is created by these terms unless confirmed in writing.

We are responsible for performing the work we agreed to with reasonable care and in accordance with applicable requirements. To the extent permitted by law, our liability for a claim arising from a particular service is limited to the amount paid for that service. This limit does not apply where the law prohibits it, including applicable liability for intentional misconduct or other non-waivable claims.

We are not responsible for pre-existing damage, hidden defects, ongoing pest conditions outside the agreed scope, or losses caused by circumstances beyond the service we performed. We do not exclude responsibility for damage directly caused by our negligence where such exclusion is not allowed by law.

Pesticides must be applied according to their labeling and use requirements, and applicable Connecticut certification and product-registration rules include Connecticut General Statutes §§ 22a-54 and 22a-61. Applicable federal rules may include FIFRA, the EPA Worker Protection Standard (40 CFR Part 170), container and disposal requirements (40 CFR Part 165), and OSHA’s Hazard Communication Standard (29 CFR 1910.1200), where relevant. These terms do not replace those obligations.